Shanghai Real Estate News

Scope of Services
 
 
 
 
Townscape
Your Trusted Real Estate Partner in Shanghai
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Introduction
 
At TownscapeHousing we understand that relocating to a new country means so much more than simply finding a residence and unpacking.
It means:

• Leaving
• Starting over
• Adjusting to a foreign environment
• Finding a new home
• Finding a new school
• Learning to live in an unfamiliar place.

Our service starts with a personal consultation to clearly understand our clients’ needs and wants. Personal familiarization tours of Shanghai follow. Places of interest are pointed out at a leisurely pace. Arrangements are made to introduce hospitals, schools, school principals, clubs and associations. We will go out of our way to ensure that our client is comfortable in every aspect of day to day living in Shanghai.
When the client is ready, a portfolio of properties is carefully selected that meets all the strict requirements set by the Company and our client. W encourage them to take time with making their selection so that they can see a broad range of properties in order to make the right choice.
 
Process for a smooth & successful relocation

 

1. House Search and Orientation Service

 
The scope of services to be provided in respect of property information and orientation services shall comprise the following:
 

1. Orientation Service (Tailored to individual’s needs)
    

• Communication with employee at home country
• Provision of relocation guide and other material suitable for the employee
• An accompanied familiarization tour (pre- or post- move) includes detailed information on issues such as living conditions, residential areas, schools, goods and services, recreation and leisure activities, etc.
• General city overview tour of popular expatriate areas
• Overview of local bureaucracy requirements
• Overview of local health and security issues
• School information
• Medical information
• Banking information
• Shopping information – visit supermarket/s and other shopping facilities (i.e. furnishings, appliances)
• Automobile information
• Information on recreational facilities
• Expatriate network information
• Information on pet importation
• Information sources based on personal requirement

 

1. Settling-In Service (Tailored to individual’s needs)

 

• Move-in day assistance
• General assistance with local purchase of goods and services (i.e. interior decorating, furniture purchase, appliances allocation, insurance, etc)
• Assistance with automobile purchase/rental. If required make appointments and accompany the assignee to view.
• Introduction to expatriate support groups
• Introduction to clubs and associations. If required make appointments and accompany the assignee to view
• Assistance with local banking facilities. If required make appointments and accompany the assignee to the bank 
• Assistance with I.D. cards application and driver’s license formalities.
• If required make the appointment and register the assignee.
• School information/appointments and registration, accompany the assignee to the school
• Assistance with identifying local medical facilities. If required make an appointment and accompany the assignee on a tour of hospitals
• Assistance with securing a domestic helper
• International community networks and registration. If required make appointment and accompany the assignee
• Information and tour of recreation/leisure activities
• Information on local law enforcement agencies
• Continuous support throughout their stay

 

1. House Search

 

• Contact and arrange with employee directly for the property viewing trip
• Welcome kit provided which includes relevant reading material and related information on the host country
• Provide overview of the general geographical area
• Transport for tour of pre-screened/pre-selected properties with a local area expert. Itinerary to be based upon a confirmed and approved specification budget and guidelines.
• Facilitation of the entire lease process. Negotiate rates and prepare lease documentation/contract based on client’s requirements. Where appropriate use client’s standard Tenancy Agreement. Facilitate the signing of the lease with the client and the provision of rental & deposit payment.
• Collate all lease documentation and distribute to appropriate parties
• Negotiate directly (or through a third party estate agent if appropriate) lease terms and conditions (such as break clauses, term, rent-free periods, rental, maintenance, repair and decoration responsibilities) relating to the Tenancy Agreement to client’s best advantage
• Advise on prevailing relevant residential market rentals
• Provide a summary on the chosen property to be leased and the proposed terms and conditions of the Tenancy Agreement for approval; prompt issues that need to be noted and recommendation with reference to relevant market data
• Ensure that all necessary works are carried out by the landlords of the premises in the offer letter before the handover date as stipulated in the Tenancy Agreement
• Arrange and coordinate handover of the property
• Prepare inventory inspection and complete appropriate documentation
• Arrange for all utilities’ connection or transfer
• Provide same services as above for staff moving within Shanghai

 

1. Immigration(assisting in obtaining work and residence permits)

 

1. One stop service for relocation/relocation timetable process management

 

• As a professional relocation company, we are experienced in organizing “look and see” trips for future relocation. We provide a timetable process management to insure that the “look and see” trip is efficient and allow you to have a complete understanding of your future relocation

 

1. Housing Portfolio Management

 
Property Operation

• Arrangement of Security Deposits
• Utility Connection and Deposits (if relevant)*
• Redecoration/Appliances Purchase
• Moving In/Moving Out (Handover)/condition schedule with the relevant documentation and photographic evidence
• Follow Up with Defects
• Change locks & make arrangement for keys*
• Security and Safety Inspection
• Repairs & Maintenance Responsibility*
• Obtain multiple quotes for work to ensure competitive rates

 
 
Departure Service

• Manage termination of lease
• Disconnect/transfer utilities
• Counsel is available to assignee on ways to minimize potential cleaning and repair costs
• Complete coordination of repairs etc.
• Refund and tracking of security deposit
• Mail forwarding is handled (where available)

 
Tenancy Management

• Transaction brief with client/occupant
• Review all lease agreements (new /renewal)
• Negotiate Lease Renewal/Termination where relevant
• Issue Break lease Notices
• Tenancy Complications: Assignments/Surrenders
• Set up Tenancy/Deposit Register
• Lease Restructure/Renegotiate Rents

 
Annual Budget Survey Report

2. Fee Schedule

 

• Townscape will receive fees from the landlord (LL Fee) and will provide client’s company with the services without charging other fees. For avoidance of doubt, the fees received by Townscape from the landlord include without limitation the costs of the following services, except for the service rate of which is specified below:

 
Agency Service Costs (1st Tier Cities: Shanghai & Shanghai)
 
 

Orientation Service	Inquiry  the Fee Schedule
Airport pick up
School Search
Settling-in Service
House Search
Property Operation
Departure Service
Tenancy Management
Financial Management Fee Schedule upon request
Immigration Services Fee
Annual Budget Survey

 
The value added services
 
Early Lease Determination
Free
Contract Preparation
Free
Budget Reviews
Budget Reviews, market trends client’s company
Second-Tier Cities N/A
 
‘Communication’ and ‘Flexibility’ are key to developing a system dedicated to your client’s needs and in establishing a professional system to serve your company’s current and future requirements.
 
 
 
 
Residential leasing department
Townscape Relocation Consulting Company
 
Tel: +8621 51619783
Website: www.townscapehousing.com