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Shanghai Expats Housing and Relocation Service Scope from TownscapeHousing

Update:2014-07-18 21:42 Views:

Introduction Of Service Scope

At TownscapeHousing we understand that relocating to Shanghai, China means so much more than simply finding a residence and unpacking.
It means:
• Leaving
• Starting over
• Adjusting to a foreign environment
• Finding a new home
• Finding a new school
• Learning to live in an unfamiliar place.
Our service starts with a personal consultation to clearly understand our clients’ needs and wants. Personal familiarization tours of Shanghai follow. Places of interest are pointed out at a leisurely pace. Arrangements are made to introduce hospitals, schools, school principals, clubs and associations. We will go out of our way to ensure that our client is comfortable in every aspect of day to day living in Shanghai.
When the client is ready, a portfolio of properties is carefully selected that meets all the strict requirements set by the Company and our client. W encourage them to take time with making their selection so that they can see a broad range of properties in order to make the right choice.

Process for a smooth & successful relocation
 

1.0 House Search and Orientation Service

The scope of services to be provided in respect of property information and orientation services shall comprise the following:

1.1 Orientation Service (Tailored to individual’s needs)

  Communication with employee at home country
  Provision of relocation guide and other material suitable for the employee
  An accompanied familiarization tour (pre- or post- move) includes detailed information on issues such as living conditions, residential areas, schools, goods and services, recreation and leisure activities, etc.
  General city overview tour of popular expatriate areas
  Overview of local bureaucracy requirements
  Overview of local health and security issues
  School information
  Medical information
  Banking information
  Shopping information – visit supermarket/s and other shopping facilities (i.e. furnishings, appliances)
  Automobile information
  Information on recreational facilities
  Expatriate network information
  Information on pet importation
  Information sources based on personal requirement

1.2 Settling-In Service (Tailored to individual’s needs)

  Move-in day assistance
  General assistance with local purchase of goods and services (i.e. interior decorating, furniture purchase, appliances allocation, insurance, etc)
  Assistance with automobile purchase/rental. If required make appointments and accompany the assignee to view.
  Introduction to expatriate support groups
  Introduction to clubs and associations. If required make appointments and accompany the assignee to view
  Assistance with local banking facilities. If required make appointments and accompany the assignee to the bank


  Assistance with I.D. cards application and driver’s license formalities.
  If required make the appointment and register the assignee.
  School information/appointments and registration, accompany the assignee to the school
  Assistance with identifying local medical facilities. If required make an appointment and accompany the assignee on a tour of hospitals
  Assistance with securing a domestic helper
  International community networks and registration. If required make appointment and accompany the assignee
  Information and tour of recreation/leisure activities
  Information on local law enforcement agencies
  Continuous support throughout their stay

1.3 House Search

  Contact and arrange with employee directly for the property viewing trip
  Welcome kit provided which includes relevant reading material and related information on the host country
  Provide overview of the general geographical area
  Transport for tour of pre-screened/pre-selected properties with a local area expert. Itinerary to be based upon a confirmed and approved specification budget and guidelines.
  Facilitation of the entire lease process. Negotiate rates and prepare lease documentation/contract based on client’s requirements. Where appropriate use client’s standard Tenancy Agreement. Facilitate the signing of the lease with the client and the provision of rental & deposit payment.
  Collate all lease documentation and distribute to appropriate parties
  Negotiate directly (or through a third party estate agent if appropriate) lease terms and conditions (such as break clauses, term, rent-free periods, rental, maintenance, repair and decoration responsibilities) relating to the Tenancy Agreement to client’s best advantage
  Advise on prevailing relevant residential market rentals
  Provide a summary on the chosen property to be leased and the proposed terms and conditions of the Tenancy Agreement for approval; prompt issues that need to be noted and recommendation with reference to relevant market data
  Ensure that all necessary works are carried out by the landlords of the premises in the offer letter before the handover date as stipulated in the Tenancy Agreement
  Arrange and coordinate handover of the property
  Prepare inventory inspection and complete appropriate documentation
  Arrange for all utilities’ connection or transfer
  Provide same services as above for staff moving within Shanghai

1.4 Immigration(assisting in obtaining work and residence permits)

1.5 One stop service for relocation/relocation timetable process management

  As a professional relocation company, we are experienced in organizing “look and see” trips for future relocation. We provide a timetable process management to insure that the “look and see” trip is efficient and allow you to have a complete understanding of your future relocation


1.6 Housing Portfolio Management
Property Operation
  Arrangement of Security Deposits
  Utility Connection and Deposits (if relevant)*
  Redecoration/Appliances Purchase
  Moving In/Moving Out (Handover)/condition schedule with the relevant documentation and photographic evidence
  Follow Up with Defects
  Change locks & make arrangement for keys*
  Security and Safety Inspection
  Repairs & Maintenance Responsibility*
  Obtain multiple quotes for work to ensure competitive rates


Departure Service
  Manage termination of lease
  Disconnect/transfer utilities
  Counsel is available to assignee on ways to minimize potential cleaning and repair costs
  Complete coordination of repairs etc.
  Refund and tracking of security deposit
  Mail forwarding is handled (where available)

Tenancy Management
  Transaction brief with client/occupant
  Review all lease agreements (new /renewal)
  Negotiate Lease Renewal/Termination where relevant
  Issue Break lease Notices
  Tenancy Complications: Assignments/Surrenders
  Set up Tenancy/Deposit Register
  Lease Restructure/Renegotiate Rents
  Track deposit refund


Annual Budget Survey Report
  Report based on information provided by HRs of key MNCs detailing their current expatriate housing budget. This assists a company to benchmark their expatriate housing budget and compensation policies.

 


2.0 Fee Schedule

        Please contact us to get quotation
        Residential leasing department
        Townscape Relocation Consulting Company
        [email protected]
        Tel: +8621 51619783
        Website: www.townscapehousing.com

       
 
     ‘Communication’ and ‘Flexibility’ are key to developing a system dedicated to your client’s needs and in establishing a professional system to serve your
       company’s current and future requirements.


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